MATTER 1 PARTIES
1.1-SELLER
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Title |
: BLZ TEKSTIL GROUP JOINT STOCK COMPANY |
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address |
: CAGLAYAN MAH. YAYLA SK. NO: 32 INTERIOR DOOR NO: 2 KAĞITHANE/ İSTANBUL |
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Telephone |
: +90 212 220 8080 |
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fax |
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E-mail address |
: onlinesatis@balizza.com.tr |
1.2-RECIPIENT
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Name/Surname/Title |
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address |
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Telephone |
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E-mail address |
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ARTICLE 2 SUBJECT
The subject of this contract is the CUSTOMER's www.balizza.com.tr It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer regarding the sale and delivery of the product(s) for which the code, name, quantity and sales price are specified in Article 3.1, or on the website of www.balizza.it.
ARTICLE 3 DETERMINATION OF MATTERS REGARDING THE CONTRACT PRODUCT, PAYMENT AND DELIVERY
3.1-PRODUCTS
Basic characteristics of goods or services www.balizza.com.tr or at www.balizza.it.
The prices listed and announced on the site are the sales price. Advertised prices and promises are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period.
All taxes of the goods or services subject to the contract are included in the sales price.
3.2-DELIVERY METHOD AND PLAN
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Delivery address |
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Delivery Person |
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Billing Information |
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Product shipments will start within 2 working days at the latest after the product is supplied by BLZ TEKSTİL GRUP ANONİM ŞİRKETİ.
3.3 DELAY INTEREST
Since the payment will be made in cash or by credit card, no delay interest is applied by the SELLER.
ARTICLE 4 GENERAL PROVISIONS
4.1) BUYER, www.balizza.com.tr or www.balizza.it declares that he has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the website and has given the necessary confirmation in electronic environment. BUYER; By confirming this Preliminary Information electronically, the SELLER confirms that it has obtained the address to be given to the BUYER by the SELLER before the conclusion of the distance contracts, the basic features of the ordered products, the price of the products including taxes, payment and delivery information accurately and completely.
4.2) The product subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated, within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period. Orders created by Special Product Request (Special Production, Production of Out of Stock Products, Wholesale Orders, etc.) may take longer than 30 days. After the BUYER has made the product request, the SELLER will inform the BUYER about the price and delivery times of the products.
4.3) The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.4) The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5) The SELLER may supply a different product with equal quality and price, by informing the BUYER and by obtaining its explicit approval, before the contractual performance obligation expires.
4.6) If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it notifies the consumer of this situation before the contractual performance obligation expires and returns the total price to the BUYER within 10 business days.
4.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.8) After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, within 3 days, provided that the BUYER has delivered the product to him. must be returned to the SELLER within In this case, the shipping costs belong to the BUYER.
4.9) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount on the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for the possible delays and it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected to the BUYER's account by the bank. already accepting.
ARTICLE 5 REFUND PROCEDURE
- In cases where the CUSTOMER uses his right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where it is decided to refund the CUSTOMER with the decisions of the arbitral tribunal, the SELLER shall return the entire amount collected to the credit card from which the collection was made, within 14 days at once. The bank makes the payment refund to the CUSTOMER credit cards in the same number of installments as the CUSTOMER purchased the product in installments. If the return date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CUSTOMER will receive a month more than the number of installments he has paid before the return, after the installments of the sale are finished, and will be deducted from his current debts.
- In case of return of purchased products; The SELLER shall return the entire amount collected to the credit card from which the collection was made at once. The bank makes the payment refund to the CUSTOMER credit cards in the same number of installments as the CUSTOMER purchased the product in installments. If the return date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CUSTOMER will receive a month more than the number of installments he has paid before the return, after the installments of the sale are finished, and will be deducted from his current debts.
- Since the production of the products will be carried out on demand in the orders created by the BUYER with the Product Request (Special Production, Production of Out-of-Stock Products, Wholesale Orders, etc.); Refund, Order Cancellation, Product Exchange or Right of Withdrawal are not valid. The BUYER is responsible for filling in the information about the products completely and completely in the orders created by the Product Request (Special Production, Production of Out of Stock Products, Wholesale Orders, etc.), and the SELLER will perform the production process according to the order form. For this reason, the BUYER cannot refuse to pay the price of the special production products made by the SELLER, claiming that the order form is filled incompletely and/or incorrectly. The BUYER accepts that there is no right to demand a refund and/or discount for any reason if the production made by the SELLER is in accordance with the order.
CUSTOMER acknowledges and undertakes that he/she has read and accepted this procedure.
ARTICLE 6 RIGHT OF WITHDRAWAL
BUYER; In distance contracts related to the sale of goods, the product can use its right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, within 14 (fourteen) business days from the date of delivery of the product to itself or to the person/organization at the address indicated. In distance contracts related to service provision, this period starts on the date of signing of the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 business days and the product must not be used within the framework of the provisions of article 5-e. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
b) The petition stated when using the right of withdrawal,
c) The products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.
e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of his fault. Custom sizes and products cannot be returned by the SELLER. Earrings etc. products that require hygiene cannot be returned by the SELLER. The products for which the right of withdrawal is requested must be unused. Technological products that have been opened for once, cannot be returned by the SELLER.
f) In the event that the amount of using the shopping checks issued by the SELLER falls below the usage amount due to the exercise of the right of withdrawal, the amount of the shopping check used within the scope of the campaign will be cancelled.
ARTICLE 7 COMPETENT COURT
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Industry and Trade. They are the authorities to be applied by the buyer.
In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.
This Agreement is made for commercial purposes.
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SELLER |
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BLZ TEKSTIL GROUP JOINT STOCK COMPANY |
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BUYER |
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DATE |
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